Shipping & Returns


Shipping & Delivery

FREE SHIPPING IS NO LONGER AVAILABLE DUE TO ISSUES WITH OUR DELIVERY PARTNER

Holiday Shipping Cutoffs (for zone 1 only)* (zones are specified below)

For delivery in time for Christmas please place order by:

19 December 3 PM / Free Shipping (Zone 1 only)

Holiday Shipping Cutoffs (for zone 2 only)* (zones are specified below)

For delivery in time for Christmas please place order by:

16 December 3PM CET / Express Shipping (Zone 2 only)

*Please keep in mind that the cutoffs specified by FONOTT is a best estimate only by our delivery partners, and FONOTT will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. 


We ship worldwide. All items are shipped internationally from the Netherlands via POSTNL.

Delivery within the Netherlands is always FREE OF CHARGE.

Please check the table below for delivery rates and estimated delivery times for all countries. Please keep in mind that the delivery time specified by FONOTT is a best estimate only by our delivery partners, and FONOTT will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. 

 

Zone 1: The Netherlands

Country

Shipping fee

Delivery time in business days*

Netherlands

FREE

1-2

Zone 2: Western Europe

Country

Shipping fee

Delivery time in business days*

Austria

 €    5.95

4

Belgium

 €    5.95

1

Denmark (excl. Faroe Islands and Greenland)

 €   5.95

2-3

France (incl. Corsica and Monaco)

 €   5.95

2-3

Germany

 €   5.95

2

Italy (excl. San Marino and Vatican City)

 €   5.95

3-6

Luxemburg

 €   5.95

2

Sweden

 €   5.95

2-4

United Kingdom (excl. Gibraltar and the Channel Islands)

 €   5.95

2-3

 

Zone 3: Rest of European Union + Norway and Switzerland

Country

Shipping fee

Delivery time in business days*

Bulgaria

€ 14.95

4-5

Croatia

€ 14.95

5-8

Cyprus

€ 14.95

4-7

Czech Republic

€ 14.95

3-5

Estonia

€ 14.95

4-5

Finland

€ 14.95

4-5

Greece

€ 14.95

4-7

Hungary

€ 14.95

3-5

Ireland

€ 14.95

3-4

Latvia

€ 14.95

4-5

Lithuania

€ 14.95

4-5

Malta

€ 14.95

5-7

Poland

€ 14.95

3-5

Portugal

€ 14.95

3-5

Romania

€ 14.95

4-5

Poland

€ 14.95

3-5 

Portugal

€ 14.95

3-5

Slovakia

€ 14.95

3-5

Slovenia

€ 14.95

3-5

Spain (incl. Balearic Islands and excl. Canary Islands)
€ 14.95
3-5

Norway

€ 14.95

4-7

Switzerland

€ 14.95

3-5

Zone 4

Country

Shipping

Delivery time in business days*

Rest of the world (all countries not listed above)

 €    19.95

 Delivery times vary, please check estimated transit times here.

 

You will be provided with tracking details as soon as your order has been shipped. 

*PLEASE NOTE: FONOTT is not responsible for any customs duties & taxes incurred within your receiving country. Any delivery date or time specified by FONOTT is a best estimate only, and FONOTT will be not liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. 

Return Policy

You can return the product if the original FONOTT hang tag is still attached within 14 days of receipt. After 14 days, the order is final. The returned package must contain the filled out refund sheet included in your original package.

We process refunds on any unused items when returned by post to FONOTT within 14 days of receipt. The buyer will be notified by email once the return has been processed. The price paid for the returned item will be refunded to the buyer’s original payment method.

Return costs are for the buyer. FONOTT will not accept carriage due or payment on delivery and will not pay return charges – these are at the buyer’s cost and it is the buyer’s responsibility to ensure a tracked and recorded service is used.

Exchanges are not possible. We will only make exception in the unlikely event of your order being faulty or unfit for purpose. If you want to exchange your item anyway please return the purchased item according to our Return Policy and place a new order.